Legal
Terms & Conditions
Last updated 28 August 2026. Please read these terms before applying for membership or placing an order.
1. Agreement to these terms
These terms govern your use of the Dope Dodo website and, for approved members, the Glasshouse — Dodo's private collection. By browsing the Garden, applying for membership, or placing an order (through the site or via WhatsApp), you agree to these terms. If you don't agree with them, please don't use the site or place an order.
2. Who can become a member
Membership is limited to verified adults 18 and older. Dope Dodo is a private collective, not open retail — access to the Glasshouse is by application, and Dodo reserves the right to approve, decline, or later revoke membership at his discretion, including where these terms have been broken or where eligibility can't reasonably be confirmed.
3. Products
Product descriptions, photos, and any strain or effect information on the site are provided for general guidance. Actual products may vary slightly in appearance from photos. Nothing on this site is a medical claim, and products are sold for lawful personal use only — not for resale, redistribution, or supply to anyone else, including other members.
4. Orders & pricing
Prices are shown in South African Rand (ZAR) and may change without notice; the price at the time your order is placed is the price that applies. Placing an order — whether through the site or by starting a WhatsApp chat — is an offer to buy, not a guaranteed sale: Dodo reserves the right to refuse or cancel any order, including where a product turns out to be unavailable, where payment can't be verified, or where these terms haven't been met.
5. Payment
Orders placed through the site are paid through our secure online payment gateway. Orders arranged over WhatsApp are paid by whatever method is agreed directly in that conversation. Either way, you're responsible for making sure your payment details are accurate and that you're authorised to use the payment method provided.
6. Delivery
We aim for same-day delivery in Cape Town (within around 60 minutes) and 2–3 days nationwide, but these are estimates, not guarantees — timing can be affected by things outside our control. Someone 18 or older needs to be available to receive the order, and we may ask for proof of age at the door before handing it over.
7. Quality guarantee & returns
We want every order to be right. Returns are only accepted for damaged goods, in their original packaging and full quantity, and are resolved by replacement or store credit at Dope Dodo's discretion — see our Returns & Refunds Policy for the full detail. Reach out as soon as you notice a problem.
8. Discretion & your information
Orders are shipped in plain, discreet packaging. Information you provide — to apply for membership, place an order, or chat with us on WhatsApp — is used only to confirm eligibility, fulfil your order, and communicate with you about it. We don't sell your information, and we don't share it beyond what's needed to get your order to you (for example, a courier).
9. Limitation of liability
Everything on this site is provided as-is and to the best of our knowledge. To the extent permitted by law, Dope Dodo isn't liable for indirect or consequential loss arising from your use of the site or your order — our focus, where something does go wrong, is on putting it right under section 7 above rather than disputing it.
10. Changes to these terms
We may update these terms from time to time as the site and the Glasshouse grow. The version posted here is always the current one, and continuing to use the site or place orders after an update means you accept the changes.
11. Governing law
These terms are governed by the laws of the Republic of South Africa.
12. Contact
Questions about these terms? Reach us at dopedodobrand@gmail.com, or via the WhatsApp button inside the Glasshouse.