Privacy Policy

1. Who this policy covers

This policy covers the Dope Dodo website and the Glasshouse. For POPIA purposes, Dope Dodo is the "responsible party" for the personal information described below — reach us at dopedodobrand@gmail.com for anything to do with your information.

2. What we collect

Membership application: your full name and email address, which we keep to create and manage your account. The application also asks for a phone number, ID number, region, and your cannabis experience — these are used only to complete the application itself and aren't retained afterward.

Account & login: your email address, used to send you a secure sign-in link and to keep you logged in.

Enquiries: your name, email, and message, if you get in touch through the Contact page.

WhatsApp: if you chat or order with us on WhatsApp, that conversation happens inside WhatsApp itself, governed by WhatsApp's own privacy policy — not this one.

Technical data: standard information our hosting provider collects automatically to keep the site running securely, like IP address and browser type — the same as almost any website.

3. Why we collect it

To confirm you're eligible for membership (18 or older), to create and manage your account, to process your event ticket, to respond when you get in touch, and to keep the Glasshouse secure and limited to approved members.

4. How long we keep it

Only for as long as we need it for the purposes above. Account information is kept while your membership is active, and deleted or anonymised within a reasonable time after you ask us to close it.

5. Who we share it with

Only what's needed to do the job in front of us: our hosting and database provider (who store the site's data on our behalf), and, if you choose to chat with us that way, WhatsApp as the platform carrying that conversation. We don't sell your information, and we don't share it with anyone else.

6. Keeping it safe

We use reasonable technical and organisational measures to protect your information against loss, misuse, or unauthorised access — the same baseline expected of any site handling accounts and orders.

7. Your rights under POPIA

As a data subject under South Africa's Protection of Personal Information Act, you can ask us what information we hold about you, ask us to correct or delete it, and object to how we're using it. Email us and we'll action it. If you're not satisfied with how we've handled your information, you can also lodge a complaint with South Africa's Information Regulator at inforegulator.org.za.

8. Cookies

The site uses only the essential cookie needed to keep you signed in — nothing for tracking, advertising, or analytics.

9. Changes to this policy

We may update this policy from time to time. The version posted here is always the current one.

10. Contact

Questions about this policy or your information? Reach us at dopedodobrand@gmail.com.